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Are you a regulated company? Yes. Under the FSA regulation for sale and rent back we have the following permissions: • Entering into a regulated sale and rent back agreement • Administering a regulated sale and rent back agreement • Advising on a regulated sale and rent back agreement • Arranging (bringing about) a regulated sale and rent back agreement • Making arrangements with a view to a regulated sale and rent back agreement Will you pay me full market value for my property? The offer that we make for your house will be lower than the open market value. In return for selling your property at a discount you are given a guaranteed sale and you can continue to live in the property as a tenant for a minimum of five years. What rent will I have to pay? The rent you pay will take into account the amount that we are paying for your property and also the market rent in that area. After taking your existing commitments into consideration we will calculate a rental payment that is affordable for you. How long will my tenancy agreement be? The tenancy agreement will have a minimum term of five years. Will I have to leave the property at the end of the tenancy agreement? Subject to you having adhered to the terms of the tenancy agreement, we will in most cases look favourably on renewing the agreement if you would like to stay in the property. Will my rental payment go up if I renew the tenancy agreement? If you are receiving a discounted rental payment then the amount that you pay may have to go up when you renew your agreement. We will tell you if the initial rental payment is discounted and what the likely payment will be when you renew. Can I buy my property back? DFB Housing Solutions will look favourably at any stage of the tenancy agreement to sell the property back to the customer at a fair and open market value. What will I have to pay to buy the property back? This will depend on your circumstances at the outset. In some cases we can set a buyback price at the outset. You would then get the option to buy your house back at this price when you reach the end of your tenancy agreement. If we are unable to set a buyback price at the outset you can still buy back your property, in these cases we would look favourably on any offer that reflects the market value at the time you wish to buy. How long will the process take after I decide to go ahead? If you decide to go ahead with a sale and rent back solution from DFB Housing Solutions the whole process will normally take four to six weeks from your initial meeting with one of our advisers to completion. When will my first rental payment be due? Your first rental payment is normally due at the start of the month following completion of the sale and rent back process. If I die will my spouse be able to remain in the property? Yes. We will always honour existing agreements and look to find a solution that keeps the surviving spouse in the home, if that is what is desired. Who is responsible for building maintenance? Your landlord is responsible for maintenance and repairs to the building. Do I have to pay building insurance? No. Your landlord is responsible for arranging building insurance for the property. Who do I contact for repairs to the building? You can contact DFB Housing Solutions on 0844 50 40 788, or 01388 748 883 or via email – This e-mail address is being protected from spambots. You need JavaScript enabled to view it Can I decorate inside of the property? If you notify your landlord of your intention you may decorate the inside of the property. Can I keep pets at the property? Yes you can.
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